1. Welcome! Let’s Talk About Your Privacy. 🐾

Hello there! At Mercury Media, we get that your privacy is super important — it’s one of the things we guard just as fiercely as your ADA compliance. This document is all about how we handle your personal information when you visit our website or use our services. By using our website, you’re agreeing to what’s written here. Our goal? To be as clear and transparent as possible, without all the confusing legal talk.

2. What Information Do We Collect? 🧐

We collect information to make our services fetching for you and to keep things running smoothly. Here’s a breakdown of the two main types of information we collect:

Personal Information (Stuff You Give Us) — This is the kind of info that tells us who you are. You give it to us when you:

• Fill out forms on our site (like when you request a Sniff Test audit or submit your website for review).
• Sign up for our newsletter, The Daily Bark.
• Chat with us over email or phone.
• Submit content to our site, like testimonials.

Things we might collect here include your Name, Email address, Phone number, Company name, Website URL, Primary business location, and anything else you choose to share with us!

Usage Data (Automatic Stats) — When you explore our website, we automatically collect some behind-the-scenes data. This helps us understand how our site is performing and how we can make it better for you. This data doesn’t directly identify you, but it tells us things like your computer’s IP address, what browser you’re using, which pages you clicked on, and other technical details.

Cookies and Other Digital Breadcrumbs 🍪 — We use “cookies” and similar technologies to track what’s happening on our website and to remember a few things about your visit. You can usually tell your browser to refuse cookies, but heads up: if you block cookies, some parts of our website might not work quite right.

3. How We Use Your Information (Our Purpose) 🎯

We use the collected information for various legitimate business purposes, always aimed at providing awesome service and growing our business responsibly, including:

• To Run Our Services — like getting your Sniff Test audit report to you and delivering your custom website rebuild.
• To Make Your Experience Better — we use data to improve our website and tailor our services.
• To Keep You Updated — providing support and sending you relevant ADA compliance news and resources.
• To Spot & Fix Problems — keeping our website secure and running at peak performance.
• To Chat With You — about relevant info and promotions (only if you’ve told us it’s okay!).

4. Who Do We Share Your Info With? 🤝

We’re protective of your information — like a guard dog on patrol. But sometimes we need to share it with trusted partners to run our business. Here are the main scenarios:

• Our Service Providers: Companies who help us do things like host our website, process payments, or analyze data. They only get the info they need and are legally bound to keep it private.
• Business Changes: If we merge with or are bought by another company, your info might be transferred as part of that deal.
• Legal Stuff: We might have to share your info if the law requires it (like a court order).
• With Your Nod: If there’s another reason, we’ll always ask for your clear permission first.

5. Keeping Your Data Safe (Our Security Mission) 🔒

We take data security very seriously and have put in place strong security measures to protect your information. After all, we build lawsuit-resistant websites — it would be pretty embarrassing if we didn’t secure our own! However, no method of sending data over the internet is 100% foolproof. While we work hard to keep your data safe, we can’t promise absolute security.

6. How Long Do We Keep Your Info? (Data Retention) 🕰️

We only hold onto your Personal Information for as long as we truly need it for the purposes described here, or as long as the law requires. Usage Data is usually kept for shorter periods.

7. Info Crossing Borders (International Data Transfers) 🌍

If you’re using our services from outside the United States, your information might be sent to and stored on computers in the U.S. By using our website, you’re agreeing to this transfer. We promise to take all reasonable steps to make sure your data is handled securely.

8. Your Data Rights (Your Control Panel) 🚦

Depending on where you live, you might have rights over your personal information, including the right to Access, Correct, or Delete your data. To use any of these rights, just get in touch with us using the details below.

9. Kids’ Privacy (Our Policy for Minors) 🧒🚫

Our services are designed for businesses and are not intended for anyone under the age of 18. We don’t knowingly collect any identifying info from children. If you’re a parent and realize your child has given us personal info, please contact us so we can remove it.

10. “Do Not Track” Signals (Your Browser’s Signal) 🛑

Because there isn’t an agreed-upon standard for how websites should respond to “Do Not Track” (DNT) signals, we don’t currently change our practices when we detect one from your browser.

11. Keeping This Policy Up-to-Date (Changes) 🗓️

We might update this Privacy Policy from time to time. When we do, we’ll post the new version right here and update the “Last Updated” date. Any changes become effective the moment they’re posted.

12. Got Questions? Contact Us! 💬

If anything in this policy isn’t clear, or if you have any questions, please don’t hesitate to reach out!

Email Us: hello@mercurymedia.com